Merchant Terms & Conditions

These Merchant Terms and Conditions (the "Terms") govern the use of the Waypo payment services (the "Services") provided by ("Waypo", "we", "us"). By submitting an application or using the Services, you ("Merchant") agree to these Terms.

1. Company information

is a company registered under number , with its registered address at . You can contact us at info@waypo.io.

2. Scope of services

Waypo provides technical payment processing services, including payment acceptance, routing, risk management, reporting and related tools. The specific scope, fees and settlement terms are defined in the individual agreement concluded with each Merchant.

3. Establishing a business relationship

A business relationship starts once the Merchant's application has been reviewed and approved and an individual agreement has been signed. We may decline an application at our discretion, without giving reasons.

4. Identification and verification

Before and during the business relationship we carry out Know Your Customer (KYC) and Know Your Business (KYB) procedures. The Merchant must provide accurate and complete information and documents and notify us promptly of any changes.

5. Prevention of money laundering and terrorist financing

We comply with applicable anti-money laundering and counter-terrorist financing laws. We may monitor transactions, request additional information, suspend processing or terminate the relationship if we suspect illegal activity.

6. Prohibited activities

The Merchant must not use the Services for any activity that is illegal, fraudulent or prohibited by card schemes or partner financial institutions. The list of restricted business types is provided during onboarding.

7. Fees, settlement and reserves

Fees, settlement periods, rolling reserves and chargeback liabilities are set out in the individual agreement. We may deduct fees, refunds, chargebacks and fines from amounts due to the Merchant.

8. Confidentiality

Each party shall keep confidential all non-public information received from the other party and use it only to perform its obligations under the agreement.

9. Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws.

10. Intellectual property

All trademarks, software and content related to the Services belong to Waypo or its licensors. Nothing in these Terms transfers any intellectual property rights to the Merchant.

11. Limitation of liability

To the maximum extent permitted by law, Waypo shall not be liable for indirect, incidental or consequential losses, including loss of profit or data, arising from the use of the Services.

12. Termination

Either party may terminate the business relationship in accordance with the individual agreement. We may suspend or terminate the Services immediately in case of a breach of these Terms or legal requirements.

13. Governing law

These Terms are governed by the laws of UAE. Disputes shall be resolved by the competent courts of UAE.

14. Contact us

If you have any questions about these Terms, contact us at info@waypo.io.